Aqua Solve NC

Customer Reviews &
Testimonials

Real results, real peace of mind—from homes and businesses across Central & Eastern NC.

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Aqua Solve NC, a Trusted Leader in Water Filtration Systems, As Featured On...

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What Our Customers
Are Saying

5.0
N H
2 weeks ago
Awesome customer service. Quick to respond to inquiries and very knowledgeable about water and tools/systems. Highly recommended over the local competitors. They truly value the customer over the sale. Thank you for caring about the customer!
Response from the owner:Thank you so much for your thoughtful review. We truly appreciate your kind words. Our goal is always to help our customers find the right solution for their water needs - not simply make a sale. Thank you for trusting Aqua Solve NC. We look forward to serving you for years to come.
Kevin M. James
2 months ago
We had Aqua Solve NC install a whole-home water filtration system for both our drinking water and bathing, and the experience was outstanding from start to finish. The entire team was friendly, professional, courteous, and efficient. They took the time to answer all of our questions, recommended a system that fit our needs, and never made us feel pressured. As a local, family-owned business, they truly care about their customers and it shows. The installation was completed in a single day, and everything was up and running before they left. The workmanship was excellent, the pricing was very fair, and we're extremely happy with both the quality of the system and the results. I wouldn't hesitate to recommend Aqua Solve NC to anyone looking for a whole-home water filtration system.
Response from the owner:Thank you so much Kevin, for taking the time to share such a thoughtful review. We believe every home deserves clean, high-quality water, and we're grateful you trusted Aqua Solve NC to help yours. Knowing you felt informed but not pressured and well cared for throughout the process is exactly what we strive to provide. Thank you for supporting our local, family-owned business. We're always here if you need us.
Jennifer Trudnak
2 months ago
All the guys from Aqua Solve have been amazing to work with! They offer a great system at a very competitive price and deliver with a personal touch that only comes from working with a local business. It is always great to support local when we can, and these guys have earned it through their professionalism, knowledge and quality work!
Response from the owner:Jennifer, thank you for your wonderful review. It means a lot to our family and team. We work hard to provide every customer with honest advice, quality workmanship, and a personal touch. Thank you for supporting local businesses like our and for trusting Aqua Solve NC with your water. We appreciate you!
David Howle
2 months ago
1rst class all the way! It really softens the water! Unbelievable! They were all so professional! I highly recommend them to anyone!
Response from the owner:David thank you so much for the wonderful review! We're thrilled to hear you're happy with the soft water and had a great experience with our team. Giving professional service and delivering real results for our customers is always our goal. We truly appreciate your recommendation and our trusting Aqua Solve NC.
Patsy Gaskins
2 months ago
Highly recommend!
Response from the owner:Patsy thanks for the 5-star review and your confidence in Aqua Solve NC.
Brett Hooke
2 months ago
I had a fantastic experience working with Ian at Aqua Solve. He efficiently installed a great system for my clients in Middlesex, and his customer service skills were stellar from start to finish. One thing worth highlighting: Aqua Solve offers excellent warranty benefits when you use them to maintain the system on a yearly basis, which ensures the labor and parts hold up over the long term. That kind of ongoing support gives real peace of mind. What stood out most, though, was Ian's flexibility. When I made a mistake on the pricing for my client, Ian was kind enough to work with me and offer a solution that worked for everyone. He absolutely did not have to do that, and I genuinely appreciated his willingness to be flexible and meet me where I was. It was a very kind thing to do. I will absolutely use Aqua Solve again in the future and recommend them to all of my clients. I hope to work with Ian and the team again very soon. Highly recommend!
Response from the owner:Brett thank you so much for taking the time to share such a thoughtful review. We truly appreciate your kind words and are honored that you entrusted Aqua Solve to serve your client in Middlesex. Ian and our entire team strive to provide not only quality water treatment solutions, but also exceptional customer service and long-term support for every customer. It was a pleasure partnering with you, and we appreciate your trust.
Michelle Kemp
2 months ago
This is hands down the best company for your water needs. Adrian was very professional, prompt and knowledgeable. He solved our water pressure issue in a matter of hours. I would give them 10 stars if I could!
Response from the owner:Michelle your "10-star" compliment truly means the world to us. We appreciate the opportunity to earn your trust and are grateful that you and Eddie chose Aqua Solve NC for your water treatment needs. If we can ever help you again in the future, we're just a phone call away.
Brandon Barlow
4 months ago
Best company ever! I’m at the finish line about to close on my property and— Bam mid drought less than perfect tapwater 😫 Aquasolve came to the rescue! Literally same week service from testing the water to installing a New filtration system I cannot give this company enough kudos thank you very much
Response from the owner:Thank you so much for your kind words! We know how stressful last-minute issues can be when selling a home, and we're so glad we could step in quickly to help. It means so much to us to hear that you were happy with both the testing and the installation process. We truly appreciate your trust in Aqua Solve NC and wish you all the best with your property sale.
Jonathan Baker
4 months ago
This company is by far the best company I've ever had the pleasure of working with. their very prompt and professional.
Response from the owner:Thank you so much! Comments like this mean everything to our team. We're so happy we earned your trust and truly appreciate the opportunity to work with you and your client. Call us anytime Jonathan.
Jafet Macias
4 months ago
Response from the owner:Thank you for the 5-star rating! We appreciate your support and are grateful for the opportunity to serve you.
Jack Smith
4 months ago
Best water company in the business. Family owned great people.
Response from the owner:Thank you so much for your kind words! We take a lot of pride in being a family-owned company and treating our customers like part of that family. We are grateful you chose us and appreciate your trust.
William Wrenn
8 months ago
I couldn’t be more impressed with my experience with Aqua Solve NC in Spring Hope, NC. From the very first phone call, they were friendly, candid, and incredibly easy to talk to. I had planned to get multiple quotes, but their professionalism and honesty won me over immediately. They scheduled a water test for the very next day and even arrived early, which was a big deal because I needed the test done before leaving for work. The technician was straightforward and trustworthy, offering me both the best solution and a more budget friendly option without any pressure or upselling. No contracts, just a handshake. That kind of integrity is rare. I will admit that when I first looked at their online reviews, the high ratings almost seemed too good to be true. After working with them, I can honestly say those reviews are well deserved. I have well water with ferrous iron that was staining my shower and appliances, and they explained the issue clearly and matched me with the right system for my situation. The installation blew me away. They happened to have availability that same day, and within an hour the owner and his son were on site installing my softener. The work was immaculate. Because I had the unit installed in my attached garage, they drilled through the foundation to route plumbing, and they did it cleanly, sealed everything perfectly, and left absolutely no mess behind. You would never know any work had been done except for the new softener sitting there. It is clearly a family run business that takes pride in craftsmanship and customer relationships. I was told to call anytime if I ever had problems or needed service and that they would handle it right away. That level of confidence and support speaks volumes. If you want honest recommendations, quality installation, reliable service, and people who truly care about doing the job right, Aqua Solve NC is the company to call. I am genuinely grateful I found them and I highly recommend them to anyone with well water, iron staining, or water softening needs.
Response from the owner:William thank you so much for the great review. We do take pride in our craftmanship and customer relations, we want every customer to be as happy as you are. I'm so happy we could get the testing and installation done so quickly for you. Thank you so much for taking the time to write this wonderful review. You were also great to work with.
David Coleman
10 months ago
I could not have asked for a more responsive and professional family-owned company. They were significantly cheaper than our first quote and infinitely more knowledgeable.
Response from the owner:David, thank you for the review, we do try hard to make it affordable for everyone to have a better quality of water. We are thrilled you had a good experience with Aqua Solve NC and that you took the time to write us a review.
Neil Fabbo
10 months ago
Purchased a whole house filtration system with reverse osmosis for drinking. Family business that treats you like family. Fast, professional and fair price. Among my blessings for 2025 Aqua Solve is among them for sure. We are very happy with our new water filtration system. Thanks Ian 👍
Response from the owner:Neil, we are glad to hear you are happy with your new water system and your experience with Aqua Solve NC was so positive. You are also a blessing to our company. We look forward to working with you for years to come.
Mel Paris
11 months ago
Very Impressed!! scheduled an appt, I was notified by text 30mins prior to appt to confirm, he was 5-mins or so early, came in and asked me what prompted me to call, performed a test on my water and very detailed in his explanation of what he was looking for and what he found and suggestions based on his findings. Very professional and knowledgeable! I would highly recommend Ian and his company.
Response from the owner:Mel, we are thrilled to hear your experience with Ian and Aqua Solve NC was positive. Testing the water, making the correct recommendations and doing that professionally without being pushy is one of the most important jobs in our company. Thanks so much for the kind review.
Cody Thao
11 months ago
Response from the owner:Thanks for the review. We work hard to get those 5 stars. Welcome the family.
Emily
11 months ago
I highly recommend Aqua Solve! Ian, Billy and Kane were all wonderful. This is a family business and they treated me like family. I’m so glad I chose them to treat and filtrate the water.
Response from the owner:Emily, we couldn't be happier to hear your kind words. Welcome to the family. We look forward to working with you for years to come.
Bob Mertz
11 months ago
We are so happy we called Aqua Solve NC to install a reverse osmosis system! Ian came to the house and discussed the details of the project. Billy and Kain came out soon thereafter for the installation. This is a family business and everyone in the family is professional and friendly. The system they provide is excellent! Billy moved our plumbing to allow the tank to fit in the corner to maintain plenty of storage. They will come back out in a year to inspect the system and replace the filters. We loved the reasonable price. It is great to know they are a phone call away.
Response from the owner:Bob thank you so much for the great review. As a family business we try to all work together to make the customer experience as good as possible. We are so happy that you enjoyed working with Ian, Billy and Kane, we always try to go the extra mile for our customers. We look forward to servicing you and your family for years to come.
Claire Land
11 months ago
Response from the owner:Claire, thanks for the review. We enjoyed working with you.
Kent Schroeder
12 months ago
Aqua Solve is amazing! Our water was dirty and full of iron, and they fixed it fast. Now it is crystal clear! They are friendly, professional, and explained things in detail. Truly lifesaver, highly recommended!
Response from the owner:Kent, thanks for the kind words, we always strive to be amazing and do a good job for our customers. We are thrilled to hear the water is crystal clear. Thanks for the great review.
Justin Vincent
12 months ago
Great experience with Aqua Solve. Ian was great explaining and walking me through different options to make sure I was providing my family with the best possible water for our home. Installation was quick and was done professionally. Great family business I couldn’t recommend enough.
Response from the owner:Justin thanks for the nice review, it's always great to hear we are doing a good job communicating with our customers and offering them options. So happy to hear the installation was done professionally and quickly. Welcome to the family.
Shannon Douglas
1 year ago
They came in, knocked it out, and our water is great! I highly recommend them!
Response from the owner:Thanks Shannon, we are delighted to hear Billy and Kane did a good job installing your water system. Thanks for the recommendation.
Stephen Ross
1 year ago
We had an excellent experience with Ian. My wife was worried about our water quality and wanted to get it tested. I was reluctant because a lot of water quality "inspectors" are just sleazy salesmen. Ian was the furthest thing from that. He was kind, respectful, professional, and informative. He calmed our water worries and offered solutions for our salient situation.
Response from the owner:Stephen thank you for your wonderful review about Ian Land. It's great to hear that Ian was respectful, professional and informative. At Aqua Solve NC it's our goal to educate our customers and not scare or pressure them into buying. Your positive review and satisfaction mean everything to us. We appreciate your business.
LaToya Pitts
1 year ago
The guys at Aqua Solve were friendly and professional. They provided a great customer service experience and quality workmanship.
Response from the owner:Thanks LaToya, it's great to hear you are satisfied with our team. We try hard to make our customers happy and provide you and your family a better quality of water as well as great customer service. We look forward to working with you.
Tiffany Kell
1 year ago
I was very impressed with the work and how fast they were able to complete a new water filtration system for us! Very easy to work with and pricing is very reasonable. I would recommend aqua solve to anyone needing any water filtration and or purification needs.
Response from the owner:Tiffany thank you for your kind words. We are thrilled to hear our team met your expectations. Your satisfaction is our main priority.
Andre Cromwell
1 year ago
No pushy sales tactics and the product is competitively priced. The great customer service and attention to detail is priceless. I highly recommend this company!
Response from the owner:Thank you for your kind words Andre! So happy you loved your experience with us!
Rick Peppers
1 year ago
Response from the owner:Rick, we are happy to hear we earned your 5-star review. Thank you and we appreciate your business.
Daniel Daughtry
1 year ago
The BEST work! The work was flawless and the customer service that went along with it was even better! HIGHLY recommend!! Bill & Cane are machines!!!
Response from the owner:Daniel we are thrilled to hear Bill and Kane did a great job for you. Thanks for the review.
Jessica Farmer
1 year ago
We are so happy with our experience with AquaSolve they took good care of us and were able to answer all of our questions. I feel better knowing my family is using clean, safe water and they did a phenomenal job with the install. Everything was clean and neat and they were exceptionally kind and courteous. Ian, Billy, and Cain were so great to work with through this process!
Response from the owner:Thank you for your kind words Jessica! So glad we were able to serve your family!
Ian came and tested our water and shared how dirty/unhealthy it was. We decided to install a drinking system... Ian and Billy are super friendly and spent their whole morning installing and making sure they gotbthings right. They cleaned up after themselves and they didn't push us into buying anything extra! My daughter is so happy to be drinking "the clean water" now. Also, I'm grateful that they provide their own warranty and will come back and service the system so I don't have to worry about it in the future.
Response from the owner:This makes our day! So glad you and your daughter are drinking "The clean water!"
Amy McCullough
1 year ago
I am so pleased with the filtration system and the incredible service from the Aqua Solve team. The initial appointment was easy to book and Ian answered all of my questions. There was no hard sell, just helpful information and a reasonable price. The install was professional and timely. I am so happy with the taste of the water from the RO system and the whole house filter gets rid of that metallic smell we sometimes would get. Billy and his sons were so nice to interact with, and they truly care about making sure the service is great! Wonderful family business! Highly recommended.
Response from the owner:Amy we are so happy to hear this. We work hard to make sure our customers are satisfied. We appreciate you! Welcome to our Aqua Solve NC family.
Lauren S
1 year ago
Wonderful customer service and knowledge. This is a family run business that truly goes above and beyond taking care of the customer. They traveled 2 hours east to install and service our river home. We were nervous about the water, and they took the time to analyze what we needed to keep our water safe at a much more reasonable price than other companies. Most importantly, they listened, and didn’t use scare tactics to sell. This is our second water treatment system, and we could not be happier with Aqua. Thank you!
Response from the owner:Lauren, we are thrilled to hear you had a good experience with our team. Thank you for your kind review. Your recommendation means a lot to us. We look forward to serving you for years to come.
We just bought our house and we needed a water filtration system. I called several companies and felt they were inconsistent with their information. We found Aquasolve and Ian came out to our house. I was super impressed with his knowledge and his ability to answer all my questions, I had a lot. Ian understood the importance of water quality for our family. With a growing daughter we wanted to have a trustworthy company help us have safe water. They were upfront with their pricing and great with checking in throughout the process. I also love that they are a local business and family oriented I highly recommend you test your water (city or well!) and have Aquasolve help you get your water where it needs to be. Thank you again! (A photo of us by our fave body of water OBX, because we enjoy ALL water 😉
Response from the owner:Randi, it's great to hear you had a good experience with Ian. We really appreciate the review. It means a lot to us when we hear our customers are happy with our family and service. We look forward to working with you and your lovely family for years to come. Thanks for the pic.
Avery Earwood
1 year ago
Ian and Billy are great. They tested our water and told us what we needed and, more importantly, what we didn’t need. A different company (rhymes with Mulligan) tried to sell me a bunch of equipment that I didn’t need. Honesty is important!!
Response from the owner:Avery, we are so happy to hear you had a positive experience with Ian and Billy. Thank you for working with us to find the best system at an affordable price. Thank you so much for working with us and supporting our local business.
Bryant Sheehy
1 year ago
Ian and Billy were great to work with. They installed a whole-house filtration system for us at a very reasonable price. They were in and out in a few hours and did an outstanding job, totally professional! They even had to cut a hole in the quartz counter top to install a water dispenser in our sink and did it right, no cracks, leaks or any problems. And our water tastes great! I highly recommend them!
Response from the owner:Thanks so much Bryant for taking the time to share your experience . We appreciate your business. Welcome to the family.
Adina Lev
1 year ago
From the first phone call and until Billy and AK left, I was nothing but happy and pleased with a level of service I received. The installation went without a hitch. They cleaned up all of the debris and they walked me through from start to finish the system they were putting in and how it would operate and at no time did they treat me like I was an ignorant person! And after dealing with so many different contractors for a multitude of installations and repairs in our home, this was refreshing. None of the questions I asked were treated with disdain or as if I didn’t know what I was asking (ie, what happens if the pump house is hit by lightning, shorting out the electrical system). Their prices were beyond competitive with the other 2 water softener companies in my area. The installation and equipment were even better than what I was replacing and done right!. I cannot say enough good things about Aqua Solve!
Response from the owner:Thank you so much the review. We appreciate you choosing Aqua Solve NC to install your new water system. We are happy to hear you had a good experience with Billy and AK and we look forward to servicing you for years to come.
James Mort
1 year ago
I trust Aqua solve full heartedly. Extremely knowledgeable, extremely compassionate for their customers, and I truly think honest as day as long! Highly recommend them any of your water filtration needs!!!!!
Response from the owner:James, we enjoyed working with you and look forward to working with you for years to come.
Aqua Solve NC is absolutely incredible! They went above and beyond setting up our water softening, filtration, and RO systems. we are so pleased with the outcome and love that they are a local, family-owned business. Everyone on their team was extremely informative, kind, and truly cared about our home and health. Highly recommend!
Response from the owner:Allisa thank you for the recommendation. So happy to hear you are pleased with your system. It's always good to hear our team did a good job.
John lwise
2 years ago
Aqua Solve family was great to work with. Very knowledgeable and easy to work with. i would recommend them for any water related issues you may have.
Response from the owner:John thanks for the great review. We value your feedback.
Harrison Johnson
2 years ago
The Aqua Solve Team was amazing! This is a family business that knows their stuff, is extremely professional and responsive. I spent days researching whole house water filters and felt like I needed a PHD to figure out what to do. Bill explained everything I needed to know, gave me options and helped me feel confident in the filtration choice we made! They were also, very efficient and fairly priced!
Response from the owner:Harrison - This is awesome to hear! Our team works so hard making sure we make the correct recommendations and our clients are happy. We are excited to work with you. Thank you for trusting Aqua Solve NC.